Privacy Policy
Your iPhone holds your life. We repair it openly, in front of you, and collect only the details we need to get a technician to your door.
Last updated: 10 November 2026
01Repairs in front of you
Every MobX repair happens at your home or office, in front of you. Your iPhone never leaves your sight, is never taken to a back room, and is never handed to anyone else.
- We never ask for your Apple ID, iCloud password or banking details.
- We do not open your photos, messages, apps or files.
- We do not copy, back up or transfer any data from your phone.
- If a test needs the phone unlocked, you unlock it yourself and stay with it.
Because the whole repair is open and visible to you, the data on your iPhone stays yours.
02What we collect
When you book a repair we collect only what we need to reach you and fix your iPhone:
- Your name and mobile number
- Your email address, if you choose to give it
- Your visit address and pincode
- Your iPhone model, the repairs you chose, and your preferred time slot
You send these details to us on WhatsApp when you book. We do not collect payment card or bank details on this website.
03How we use your details
- To confirm your booking, time slot and technician
- To send the technician to your address
- To prepare your bill and handle any follow-up on your repair
- To reply when you contact us
05Cookies and browser storage
This site saves your cart and your chosen area in your own browser so they are still there when you come back. This stays on your device and you can clear it at any time from your browser settings. We do not use advertising or tracking cookies.
06How long we keep it
We keep booking details for as long as we need them to serve you and to meet our legal and accounting duties. After that we delete them.
07Your rights
Under India's Digital Personal Data Protection Act, 2023, you can ask us to show you the details we hold about you, correct them, or delete them. You can also withdraw your consent at any time. Email us at mobxindia2026@gmail.com and we will respond promptly.
08Contact and grievances
MobX, Shop No. 36, Jai Jawan Bldg., Sector 17, Navi Mumbai, Maharashtra 400703.
Email: mobxindia2026@gmail.com · Phone / WhatsApp: +91 92053 53558