Terms of Service

MobX repairs iPhones at your doorstep across Mumbai, Thane and Navi Mumbai (pincodes starting 400, 401 and 410), from our flagship lab in Sector 17, Navi Mumbai.

We repair iPhone 11 and newer models. Repairs for models marked “coming soon” cannot be booked yet.

When you complete checkout, your request is sent to us on WhatsApp. A booking is confirmed only when our team replies on WhatsApp with your time slot and technician. Time slots depend on availability, and we will tell you on WhatsApp if a slot needs to change.

• The price shown when you choose a repair is the final price. No GST and no hidden charges are added.
• The doorstep visit is free within our service area.
• You pay only after the repair is done and you have tested your iPhone.
• You can pay by UPI, card or cash. EMI is available on eligible credit cards.
• If the technician finds a different or additional fault, we explain it and quote it before doing any extra work. Nothing is charged without your approval.

• The repair is carried out in front of you, at your home or office.
• Please back up your iPhone before the visit where you can. Repairs do not normally affect your data.
• Please turn off Find My iPhone only if the technician asks you to for a specific repair.
• Please provide a clean, well-lit surface for the technician to work on.

You can reschedule or cancel at any time before the technician arrives by messaging us on WhatsApp. As payment is made only after the repair, there is nothing to refund for a cancelled booking.

Some devices have hidden damage, such as earlier water damage or previous repairs, that can affect the result. If we find this, we will tell you before starting. We are not responsible for faults that existed before the repair and are unrelated to the work we did.

These terms are governed by the laws of India. Any dispute is subject to the courts of Navi Mumbai, Maharashtra.

Questions about these terms? Email mobxindia2026@gmail.com or message us on WhatsApp at +91 92053 53558.